Served as Product Manager for OASIS™ at Casino Data Systems — delivering the gaming industry’s first MS Windows/SQL Server-based Casino Management System from concept through national deployment, across all U.S. gaming jurisdictions.
Engaged as Director of System Services at Konami Gaming — establishing the PMO, resolving 60%+ of all open customer issues within 30 days, and building the implementation methodology and training infrastructure for the Gaming Systems Division.
Served as Fractional CIO for Sentierre Resorts — delivering a 50%+ reduction in total cost of ownership across the entire technology portfolio through vendor consolidation, infrastructure redesign, and a strategic long-term technology roadmap.
Delivered a full enterprise Business Intelligence and Data Warehouse implementation for Honeywell Aerospace Electronics — Cognos BI on Oracle/HP, integrating 6 transactional systems across 4 operating platforms at 5 physical locations — ahead of schedule and 12% under budget.
Led a two-year engagement for MPower Communications — a regional telecommunications company — designing and delivering an automated mainframe-to-SQL data pipeline that eliminated $2M+ in disputed charges and billing errors annually, in a legally mandated high-availability environment.
Over three years, directed the complete enterprise-wide migration of all MGM and MGM Mirage casino resort properties from multiple legacy Casino Management Systems to the Acres/IGT ADVANTAGE platform — across 5 U.S. regulatory jurisdictions, in live 24/7/365 operating environments. The most complex gaming data migration program in MGM’s history.
Steve is an extremely knowledgeable and experienced at implementing IGT’s casino management system.
Steve is professional and has an extensive tool box of experience. He looks out for the best interest of his clients and customers, and in many cases these were difficult situations. We had the opportunity to work together on two separate occasions and I found […]
Steve did a great job in a very difficult environment. His professionalism, expertise, and excellent attitude were a major component of our success.
As part of the Executive Management team at a Las Vegas casino, I worked with Steve and his colleagues in the implementation of a new casino slot system being installed for player tracking. Steve was the primary system manager and was highly cooperative, communicated implementation […]