What Clients Say

Steve is an extremely knowledgeable and experienced at implementing IGT’s casino management system.

Steve is professional and has an extensive tool box of experience. He looks out for the best interest of his clients and customers, and in many cases these were difficult situations. We had the opportunity to work together on two separate occasions and I found him to be intelligent, passionate, and aggressive in accomplishing his goals.

Steve did a great job in a very difficult environment. His professionalism, expertise, and excellent attitude were a major component of our success.

As part of the Executive Management team at a Las Vegas casino, I worked with Steve and his colleagues in the implementation of a new casino slot system being installed for player tracking. Steve was the primary system manager and was highly cooperative, communicated implementation status regularly, and was a very pleasant and cooperative individual to deal with.

Steve is innovative and possesses a wealth of knowledge. He is reliable and he provided our company excellent results in a timely fashion at a very reasonable cost. He truly cares about his clients and ensuring their satisfaction.

Steve is a wonderful example of how hiring the best talent available can help your business and the customers you serve achieve new levels of success. Steve is an expert in his field and operates with the highest degree of integrity.

I was very impressed with Steve’s technical ability and his ability to explain complex concepts in a concise, meaningful way to all parties. He is patient, personable and detail oriented. His SQL skills are top notch as well.

Steve has a very strong operational and technical casino operations background. He is able to apply that experience towards data conversions and system development. He is reliable and a pleasure to work with.

Steve is a great asset to the team. He is dedicated to his work, identifies areas of risk before they become issues, and he is able to manage a project to its completion. His technical understanding of SQL and gaming systems shows through in his deliverables, troubleshooting, and in his ability to identify process flow in project planning exercises. I look forward to working with him again.

Steve is a highly recommended service provider. He is very professional and detailed in his work. He meets deadlines with great end results. Steve targets customer satisfaction as a goal. It was comforting having Steve on my team.

I have worked with Steve Roberts on several projects. He has extensive knowledge of both Casino Operations and Casino systems. He not only has the ability to easily identify and solve problems, but to communicate them to any audience as well. Steve’s expertise is always an asset to any team.

Thoroughly enjoyed working with Steve on the opening of L’Auberge du Lac Hotel and Casino in 2005. Found Steve to be very knowledgeable with the CMS software that our facility utilized. While working with Steve, he consistently displayed professionalism and a 100% commitment to our opening.

Steve was a tremendous technical and overall project management asset, to both the customer as well as other professional services vendors, which made the project a tremendous success.

Had the privilege of working with Steve at Kickapoo Lucky Eagle Casino during a time when the property purchased a new gaming system. He played an important role in making the transition plan from one system to the other. He has tremendous insight and knowledge on different gaming systems and workflow practices. He has a great work ethic and is passionate about completing his projects successfully. He is a valued associate and I look forward to working with him on future projects.

While working in the Slot Department at Twin River Casino, I had the privilege of working closely with Steve when we contracted for Player Tracking and other related services during our deployment of the new system. Steve was a consummate professional throughout the project and helped create a smooth transition for our property. He has a great work ethic and works well with people to educate and operate efficiently. I look forward to working with Steve on future projects.